**GiftChowk Refund Policy**


1. **Refund Policy Overview**

   Thank you for shopping at GiftChowk. We want to ensure you have a satisfying experience with our products. This Refund Policy outlines the circumstances under which refunds will be issued.

2. **Eligibility for Refunds**

   a. **Product Condition**
   
   - To be eligible for a refund, the product must be unused, in the same condition as received, and in its original packaging.

   b. **Time Frame**
   
   - Refund requests must be made within 2 days of the purchase date. After this period, we may not be able to process your refund.


4. **Refund Process**

   a. **Contact Us**
   
   - To request a refund, please raise a refund request from your account or contact our customer service team at giftchowk@gmail.com within the specified time frame.

   b. **Provide Details**
   
   - Include your order number, the reason for the refund request, and any relevant supporting documentation or images.

   c. **Approval Process**
   
   - We will review your request and notify you of the approval or rejection of your refund. Approved refunds will be processed within 2 business days.

5. **Refund Methods**

   - Refunds will be issued using the original payment method whenever possible. If this is not feasible, alternative arrangements will be discussed with the customer.

6. **Shipping Costs**

   - Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.

7. **Damaged or Defective Items**

   - If you receive a damaged or defective item, please contact us immediately. We may request images or other documentation to assess the issue. In such cases, we may offer a replacement or issue a full refund.

8. **Changes to This Refund Policy**

   - We reserve the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website.

9. **Contact Us**

   - If you have any questions or concerns about this Refund Policy, please contact us at giftchowk@gmail.com.

By purchasing on our website, you acknowledge and agree to the terms outlined in this Refund Policy.