**GiftChowk E-commerce Product Return Policy**


1. **Return Policy Overview**

   Thank you for shopping at GiftChowk. We strive to ensure your satisfaction with our products. This Product Return Policy outlines the terms and conditions for returning items purchased from our website.

2. **Eligibility for Returns**

   a. **Time Frame**
   
   - Products must be returned within 2 days of the delivery date to be eligible for a return.

   b. **Condition of Products**
   
   - To be eligible for a return, the product must be unused, in the same condition as received, and in its original packaging.

3. **Return Process**

   a. **Contact Us**
   
   - To initiate a return, you can raise a return request to your account or please contact our customer service team at        giftchowk@gmail.com within the specified time frame.

   b. **Provide Details**
   
   - Include your order number, the reason for the return, and any relevant supporting documentation or images.

   c. **Approval Process**
   
   - We will review your request and notify you of the approval or rejection of your return. Approved returns will be provided with instructions on how to proceed.

4. **Return Shipping**

   - Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., the wrong item shipped or a defective product).

5. **Refund or Exchange**

   - Upon receiving and inspecting the returned item, we will notify you regarding the approval of your refund or exchange. Refunds will be processed using the original payment method.


6. **Damaged or Defective Items**

   - If you receive a damaged or defective item, please contact us immediately. We may request images or other documentation to assess the issue. In such cases, we may offer a replacement or issue a full refund.

7. **Changes to This Return Policy**

   - We reserve the right to update or modify this Return Policy at any time. Changes will be effective immediately upon posting on our website.

9. **Contact Us**

   - If you have any questions or concerns about this Return Policy, please contact us at giftchowk@gmail.com.

By purchasing on our website, you acknowledge and agree to the terms outlined in this Product Return Policy.